helpful hints with your HOUSEHOLD removal & OFFICE FURNITURE REMOVALS

Long carries ie. 40m+ will require a shuttle (at an additional cost) Please make arrangements in advance.

• Remove car from garage and driveway.
• Move pets first.
• The contractor's vehicle and employees enter the premises to load and offload at owner's risk.
• Ensure all doors are open for easy access, remove doors, security gates etc before removal truck arrives.
• Disconnect all electrical equipment and dismantle beds and headboards.
• The contractor reserves the right to raise surcharges for dismantling and for any delays experienced at any point.
• Empty all drawers and cupboards and lock all valuables eg. cellphones, walletts, keys away in a safe place.
• Collect all keys from cabinets, drawers, showcases, etc. before the removal trucks' arrival.
• Keep all items not to be loaded in one room, eg. the bathroom.
• If insurance is not applicable, furniture will be moved / stored / transported at owners risk.
• Pot plants are moved at owners' risk.
• All boxes are to be sealed with buff tape, and heavier items, ie. books, to be packed in smaller boxes.
• If you were quoted from your inventory and have additional items, a surcharge will be raised for extras.
• Wrap all pictures, mirrors and glass items in bubble plastic. All glass shelves, table tops etc. to be crated.
• Fridges and deep freezers must be defrosted and empty, especially when going into storage or long distance.
• Be sure of where furniture is going at destination, and be available to direct.
• Make sure you have all the keys, eg. for the garage, front, back and sliding doors, etc. of your new home, delays cost money.
• Storage is payable in advance each month. Should your account be more than 3 months in arrears goods will automatically be sold to defray expenses.
• Payment to be made in cash at point of off-loading. No personal cheques will be accepted unless by prior arrangement, or bank cheque.
• A comprehensive terms and conditions is available from our offices on request.
• It is the responsibility of the client to ensure everything is loaded before the truck departs, the truck will not turn back.
• If refreshments are served, please no alcohol.

A.A. Van Lines Management and Staff are striving to make your move a little easier for yourself, and the respective removal company.

Happy Moving!